Returns & Exchanges
At NuroJit, we want you to shop with confidence, which is why we offer a 30-day return policy for most items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process makes it easy to request an exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.